Bek3.bet (referred to as "bek3", "we", or "the platform") places your privacy at the top of our priorities. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure.
By using our platform, you agree to this Privacy Policy. We value your trust and commit that your data will never be sold to third parties or misused without your consent.
This Privacy Policy is written in full Bengali so our Bangladeshi users can easily understand it. If you have any questions, please reach out to our Bengali-speaking support team.
Bek3 follows international data protection standards and operates in compliance with applicable privacy laws, including GDPR. The core purpose of our privacy policy is to ensure you always know where your data goes and how it is used.
2. What Information We Collect
Bek3 only collects information that is necessary to operate our services. Below is a breakdown of the types of data we collect:
| Data Type |
Example |
Mandatory? |
| Identity Information |
Full name, date of birth, National ID number |
Yes |
| Contact Information |
Mobile number, email address, home address |
Yes |
| Financial Information |
BKash/Nagad number, bank account (for withdrawals) |
Yes |
| KYC Documents |
Copies of NID card, passport, or driving licence |
For Verification |
| Usage Data |
Betting history, login timestamps, device type |
Automatic |
| Technical Data |
IP Address, Browser, Operating System |
Automatic |
| Communication Records |
Live chat and email support conversations |
Where applicable |
We never store your password or full payment card number. Passwords are stored as encrypted hashes.
3. How We Collect Your Data
Bek3 collects information through several methods. Each is transparent and based on your consent:
Direct Collection
- You provide information directly when filling out the registration form.
- Documents uploaded for KYC verification.
- Payment details during deposits and withdrawals.
- Information shared while contacting the support team.
Automatic Collection
- Browsing behavior collected via cookies and tracking technologies.
- IP address and device information collected at the time of platform login.
- The operating system and version of your device while using the app.
- Page visits, click patterns, and session duration.
From Third Parties
- Transaction confirmations from payment processors (bKash, Nagad, Rocket).
- KYC results from identity verification service providers.
- Risk assessment data from fraud prevention services.
Important: Data received from third parties is used solely for security verification and fraud prevention purposes. It is never used for marketing.
Bek3 uses your data for the following purposes. Each use has a specific legal basis:
- Account Management: For registration, login, and account settings management.
- Transaction Processing: To process deposits and send withdrawal payments.
- KYC Verification: To verify your identity and age.
- Customer Support: For dispute resolution and complaint handling.
- Security & Fraud Prevention: To detect suspicious activity.
- Legal Compliance: For submitting reports to regulatory authorities.
- Personalized Experience: To personalise offers and betting recommendations based on your preferences.
- Marketing Communications: To send you promotional messages only when you have given your consent.
- Service Improvement: To improve platform performance and enhance the user experience.
You can opt out of marketing communications at any time. Go to Account Settings, then "Notifications" to turn off marketing emails and SMS.
5. Who We Share Your Information With
Bek3 never sells your personal data. However, in limited circumstances, certain information may be shared with specific parties:
Service Provider Partners
Running our services requires working with trusted third-party partners who carry out specific tasks on our behalf. All are bound by strict confidentiality agreements:
- Payment Processors (bKash, Nagad, Rocket, Bank)
- Identity Verification & KYC Service Providers
- Cloud Hosting & Data Storage Services
- Customer Support Software Providers
- Fraud Detection & Cybersecurity Services
Legal Obligation
We may be legally required to disclose information in response to court orders, government directives, or regulatory demands. In such cases, we share only the minimum information necessary.
To be clear: We never share your data with advertisers, data brokers, or any unauthorized third parties. Your information is used solely to deliver services to you.
Bek3 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure platform security. These cannot be disabled.
- Functional Cookies: To remember your language preferences and theme settings.
- Analytics Cookies: To understand which sections of the platform are used most.
- Marketing Cookies: To show you relevant offers based on your preferences (subject to consent).
You can disable non-essential cookies through your browser settings. Note that doing so may limit some platform features.
7. Data Security Measures
To keep your data secure, bek3 uses industry-leading security technologies:
- 256-bit SSL Encryption: All data transmissions are encrypted.
- AES-256 Encryption: For stored sensitive information.
- Two-Factor Authentication (2FA): An additional layer of security on your account.
- Regular Security Audits: Periodic audits conducted by independent third-party experts.
- Restricted Access Controls: Only authorised personnel can access the information they need.
- Firewall & DDoS Protection: To protect servers from cyberattacks.
- Data Backup: Regular encrypted backups stored across multiple secure locations.
In the event of a data breach, we are required to notify affected users and the relevant authorities within 72 hours. Your security is our top priority.
8. How Long We Retain Your Data
Bek3 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type |
Retention Period |
| Account & Identity Information |
5 years after account closure |
| Transaction Records |
7 years as required by legal obligations |
| KYC Documents |
5 years after account closure |
| Betting History |
3 years after account closure |
| Support Conversations |
2 years from the date of resolution |
| Log Files & Technical Data |
90 days |
| Marketing Preferences |
Until consent is withdrawn |
After the specified retention period, your data is permanently deleted or anonymised in a way that makes identification impossible.
As a bek3 user, you have important rights over your own data. We fully uphold each of these rights:
1
Right to Access
You have the right to know what data we hold about you and how it is being used.
2
Right to Rectification
You may request corrections to any inaccurate or incomplete information we hold about you.
3
Right to Erasure
In certain circumstances, you may request that we delete your data.
4
Right to Restrict Processing
In certain circumstances, you may request that we temporarily restrict the processing of your data.
5
Right to Data Portability
You may request a copy of your data in a machine-readable format.
6
Right to Withdraw Consent
You may withdraw consent for any consent-based data processing at any time.
To exercise these rights support@bek3.betto email us. We will respond within 30 days.
Bek3 is strictly for users aged 18 and above. We never knowingly collect personal information from minors.
- Age verification is mandatory at the time of registration.
- Age is re-verified during the KYC process.
- Any account found to belong to a user under 18 will be immediately closed and all collected data will be deleted.
- Parents with concerns are welcome to contact us.
A Note for Parents: If your child has accidentally created an account on bek3, please
support@bek3.betto contact us. We will close the account and delete all associated data within 24 hours.
11. Changes to the Privacy Policy
Bek3 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, a notification will be sent to your registered email address.
- You will be asked to accept the updated policy at your next login.
Continued use of the platform after any changes have been made will be considered as your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account.